We want customers to be satisfied with their Premium subscription. In comparison to competing apps, Carb Manager offers a very liberal refund policy. 

Refund requests are processed through the app store where you originally signed up for Carb Manager Premium. 

iOS

1. First, please cancel your subscription by following these instructions: https://support.apple.com/en-us/HT202039

2. Next, you'll need to contact Apple about processing a refund: https://support.apple.com/en-us/HT204084

3. If approved, Apple will reverse the charge on your card.

Android / Google Play

1. First, please cancel your subscription by following these instructions: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

2. Next, find your order number and send it to our support team. It should start with "GPA." Here's how to find it: https://support.google.com/googleplay/answer/2850369?hl=en 

3. We will process your refund.

Web

If you signed up via our website, please message our support team with the email address you used to sign up. We'll cancel your subscription and refund you within 48 hours.

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