---
title: "Receive email messages from us"
slug: "receive-email-messages-from-us"
updated: 2021-08-09T17:49:26Z
published: 2021-08-09T17:49:26Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.carbmanager.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Receive email messages from us

If you have a registered Carb Manager account or a Premium subscription, we may send you email messages about important Carb Manager updates and announcements. We will also send you an email message if you have trouble signing in to your account and need to reset your password or email address. To ensure our messages arrive in your inbox, complete the steps in this article to allow our email address.

## Add our email address to your "allowed" list to receive our messages

1. Open your email account.
2. Add both **carbmanager.com** and **team@carbmanager.com**to your contacts or allowed-list in your email settings.**Tip:** For more specific information about allowing email addresses in a variety of email clients, see [How to safelist emails](https://www.whatcounts.com/resources/checklists/how-to-safelist-emails/).

In the future, messages from us should appear in your inbox or Primary folder.

## Unsubscribe from our mailing list

If you unsubscribe, you will no longer receive messages about Carb Manager updates and announcements, but you will continue to receive any email messages that you need to manage your registered account, such as if you need to [reset your password](/docs/en/reset-your-password) or [change your email address](/docs/en/change-your-email-address).

1. Open an email message from us.
2. Select the **Unsubscribe** link at the bottom of the email message.