---
title: "Reset your password"
slug: "reset-your-password"
updated: 2021-07-21T17:04:01Z
published: 2021-07-21T17:04:01Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.carbmanager.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset your password

Reset your password if you have trouble signing in to your [registered Carb Manager account](/docs/en/create-a-registered-account) or to secure your registered account with a new password. See one of the following sections for details.

## Reset a password after you sign in

1. [Sign in to Carb Manager](/docs/en/sign-in-and-out-of-registered-carb-manager-accounts).
2. Go to [Embedded object](https://cdn.document360.io/39f753db-7167-486f-a297-e9dee7536f7d/Images/Documentation/avatar-menu-settings.svg) **Settings**.
3. In the My Settings section, select [Embedded object](https://cdn.document360.io/39f753db-7167-486f-a297-e9dee7536f7d/Images/Documentation/settings-account.svg) **Account Settings**.
4. Select **Password** > **Reset Password**. We will send you an email message with a link to reset your password.
5. Open the email message that we sent you and follow the instructions to reset your password.**Note:** If you don’t see an email message from us, check your Spam or Promotions filters. In the future, to ensure that you don’t miss messages from us, see [Receive email messages from us](/docs/en/receive-email-messages-from-us) to add Carb Manager to your approved email list.
6. [Sign in to your registered account](/docs/sign-in-and-out-of-registered-carb-manager-accounts) with your new password.

## Reset a password before you sign in

1. Open our Carb Manager app on your mobile device, or visit [my.carbmanager.com](https://my.carbmanager.com/) and select the **Sign In** link to open our web app.
2. Select the **Forgot your password?** link.
3. Enter the email address associated with your registered Carb Manager account.
4. Select **Send Reset Instructions**. We will send you an email message with a link to reset your password.
5. Open the email message that we sent you and follow the instructions to reset your password.**Note:** If you don’t see an email message from us, check your Spam or Promotions filters. In the future, to ensure that you don’t miss messages from us, see [Receive email messages from us](/docs/en/receive-email-messages-from-us) for details about adding us to your approved email list.
6. [Sign in to your registered account](/docs/en/sign-in-and-out-of-registered-carb-manager-accounts) with your new password.

## Troubleshoot

If you have trouble resetting your password, [contact our support team](/docs/contact-customer-support).